General Information
- When will my donations be added to my Instore account?
- Do I have to spend the whole value of my e-voucher in one go?
- My store card has not arrived
- What are the store cards?
- How do Give as you Live Instore Cards work?
- What happens if my top-up gets lost in transit?
- How long does it take to receive an e-voucher?
- Can the store card be topped up instore?
- How do I reload my instore card?
- Can the instore card be reloaded?
- Do I have to spend the whole amount in one transaction?
- What postage options are available to me?
- Is there any charge for signing up or using the store card scheme?
- I have not received my e-voucher by email
- Once I have requested a store card how long does it take to be delivered?
- How many cards can I have on my account?
- What donation will my charity receive?
- Can I change the charity I am supporting?
- Can Gift Aid be claimed from these donations?