If your e-voucher has not arrived after 3 working days of order please contact our partner SVM Global whose contact details are: firstname.lastname@example.org or on 01709 303 107. SVM’s customer care helpdesk is open from 8am to 7pm, Monday to Friday.
Articles in this section
- What happens if my top up gets lost in transit?
- In-store card error message
- Do I have to spend the whole value of my e-voucher in one go?
- I am trying to place an order and I am receiving a “card type not supported” error when entering my card number. Why is this?
- I am unable to pay with a credit card or Amex card on the website. Why is this?
- How long does it take to receive an e-voucher?
- Can the store card be topped up in-store?
- How do I reload my store card?
- Can the store card be reloaded?
- My store card has not arrived