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General

General Information

  • What happens if my top up gets lost in transit?
  • Instore card error message
  • Do I have to spend the whole value of my e-voucher in one go?
  • I am trying to place an order and I am receiving a “card type not supported” error when entering my card number. Why is this?
  • I am unable to pay with a credit card or Amex card on the website. Why is this?
  • How long does it take to receive an e-voucher?
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Help & Support | Give as you Live Instore