Charity

General Information

• I'm a charity how do I register our cause for the store card scheme?
• Will there be a report available to see the activity of our supporters for the store card scheme?
• Who do our supporters contact if they have a query about their store card or e-vouchers?
• Are we allowed to contact our supporters that sign up to the scheme?
• Can we be signed up to both Give as you Live Online and Give as you Live in-store?
• What are the benefits for signing up to the store card scheme?

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Finance Questions

• Is there a cost to the charity?
• How and when will we receive the funds raised from store cards?
• What percentage of funds uploaded are received by the charity?
• If our charity cancels our subscription where do the funds being raised by our supporters go? Who notifies the supporters?

Promoting Store Cards

• How do we tell our supporters about the grocery card/e-vouchers?
• How do our supporters register for the store card scheme?
• How can we ensure the scheme is a successful fundraising tool for us?