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Charity

General Information

  • I'm a charity how do I register our cause for the store card scheme?
  • Will there be a report available to see the activity of our supporters for the store card scheme?
  • Who do our supporters contact if they have a query about their store card or e-vouchers?
  • The charity is not registered with Give as you Live, but we have received information?
  • How will we know when new stores sign up for the scheme?
  • Are we allowed to contact our supporters that sign up to the scheme?
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Finance Questions

  • Is there a cost to the charity?
  • How and when will we receive the funds raised from store cards?
  • What percentage of funds uploaded are received by the charity?
  • If our charity cancels our subscription where do the funds being raised by our supporters go? Who notifies the supporters?

Promoting Store Cards

  • How do we tell our supporters about the grocery card/e-vouchers?
  • How do our supporters register for the store card scheme?
  • How can we ensure the scheme is a successful fundraising tool for us?
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