Our card providers have recently placed new security measure on site. This means that the billing address will need to be entered in accordance with the below:
- The billing address matches your banking address and must be entered the same
- Any address Numerals are on the first link of the 'address box'
- You can not purchase or reload a card from abroad or a foreign IP address
If the above has not been followed you will see the following error message:
If you are still having this issue please do get in touch or alternatively please call our card providers customer service on : 01709 303107 or via firstname.lastname@example.org .