Give as you Live or our payment partner SVM Global can not process refunds, however in most cases where a refund is required, the retailer will refund to the method of payment used, in this instance the store card. Please read the retailers terms and conditions for further information on their refund policy.
Articles in this section
- How do I add money to the In-store card? And how much can I upload per transaction?
- How long does it take for funds to transfer to my In-store card/e-voucher once I have uploaded them through my account panel?
- What type of debit/credit cards can I use to upload money?
- My funds upload is failing, what can I do?
- How can I check my store card balance with you?
- How will the funds transferred appear on my bank statement?
- I have a problem with my card payments and want to speak to support about the issue
- What happens if a store card is lost or stolen?
- Can I withdraw money from a In-store card once I have made a upload?
- What if I want to return an item which I purchased using a store card/e-voucher for a refund?