Below is a table that illustrates when your funds will be available after purchasing or topping up an instore card or e-voucher:
|
Purchase / Top Up |
Order processed |
Funds available |
|
Before 9am Mon - Thurs |
Same day |
After 9am next working day |
|
After 9am Mon - Thurs |
Next working day |
After 9am following working day |
|
Before 9am Friday |
Same day |
After 9am Saturday |
|
After 9am Fri - Sun |
Following Monday |
After 9am Tuesday |
Please note that on UK Public and Bank Holidays, reload requests will not be processed until the next working day.
To check if the funds are available to spend, you can select ‘manage card’ within your dashboard.